Legal Services and their International Tradability: Navigating Between the Benefits and Challenges of Artificial Intelligence
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| Pages: | 185 : 199 |
| Abstract: | In recent years, business models have been significantly influenced by the use of smart technologies, which have had a transformative role, especially in service industries where digital tools are used in trading services, both on national and foreign markets. This paper aims to highlight the main trends in the trade in legal services, with a focus on the implications of the latest developments in artificial intelligence (AI) on it. This research is focused on a qualitative analysis of the specialised works, as well as companies’ experiences, in order to identify the role of AI in the development of the trade in legal services. The main results emphasise that AI brings benefits to the legal services sector, mainly in terms of optimising specific processes and workflows, increasing productivity, as well as facilitating their cross-border provision. At the same time, the intensification of AI use also generates many challenges, most of them related to the regulatory framework, ethical standards, and employment in the field of legal services. |
| JEL classification: | F13, F23, L84, L86, O24, O33 |
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F13, F23, L84, L86, O24, O33
