Public employees perception of teleworking and internal communication in the public institutions during the pandemic generated by SARS-COV2 virus
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Pages: | 3 : 14 |
Abstract: |
The context of the COVID 19 pandemic has forced almost everybody to reconsider the way they conduct businesses and go to work to fulfill their job as an employee. A major change was known by the public institutions in Romania and worldwide, the normal course of conducting the activity dramatically changed in the course of weeks, as the home of the employees became their new office. This article aims to show the impact of teleworking on a category of public servants, respectively those who work within the National Agency for Fiscal Administration in Romania. Also, it will reflect the changes in the internal communication of the institution and the way it affected the respondents motivation and more aspects related to the one’s own perception of the changes produced in the way of working for a better understanding of the phenomenon. The results will point out that the changes have had a significant impact both at an emotional level, but also at a behavioral level and will emphasize the need for a fast digitalization of the institution for a better conduct of the activity. |
JEL classification: | C83, C93, H12, H19, H83, M54 |